Shipping Policies

At GenusFaith, every product is carefully prepared to ensure quality and meaningful craftsmanship. Because many of our items are made to order, please allow time for processing and delivery.

Processing & Shipping Time

All orders require time for both processing and shipping.

Estimated timeline:

Shipping Cost

Shipping fees will be calculated and displayed at checkout.

Tracking Information

Once your order has shipped, you will receive a tracking number via email.

Please allow 3 - 5 business days for the tracking information to update after receiving your shipping confirmation email.

Shipping Delays

While most orders arrive within the estimated timeframe, delays can occasionally happen due to:

High demand periods
Holidays
Weather conditions
Customs processing
Carrier delays

We appreciate your patience and understanding.

Incorrect Address

Please make sure your shipping address is correct when placing your order. GenusFaith is not responsible for orders shipped to incorrectly provided addresses.